What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: your device type, browser, IP address, and session
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activity. This helps us verify account identity, process wallet transactions correctly, and detect unusual access patterns that could signal account compromise. Payment data tied to your bKash or Nagad wallet is used only to process your deposit or withdrawal request — we do not store full
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wallet credentials on our servers. We may share data with payment processors and fraud-prevention services strictly where needed to complete a transaction or comply with a lawful request. We do not sell your personal data to third parties for marketing purposes. Retention periods vary by data
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type — transactional records are kept for as long as regulatory obligations require, while device and session logs are cleared on a rolling basis. You may request a copy of the data we hold on your account at any time by contacting our support team. Your
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continued use of this platform constitutes acceptance of this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.